We understand that sometimes things don't quite fit. That is why you have 15 days to return an item.

No, Items purchased with a discount can't be returned.

• Place the items you want to return in the original box or shipping envelope.

• Please ensure that the box is securely closed with tape to ensure that the product is returned in its original condition.

• Complete our return form.

• Create a return label on the Bpost website. Click here to create a label (*)
  

Return address:

LM Brands International - Wittebrug 2 - 2970 Schilde

Email:

info@loveloulou.be

(*) (For shipping from other countries, use your trusted parcel service)

Unfortunately, return costs are at your own expense.

If you want a different size, simply order it again via our webshop. You can of course return the item that does not fit properly.

No, we kindly ask you to ship all returns.

Once we have processed your return, you will receive a confirmation email. The amount will be refunded to the account you used to pay within 1 to 7 working days.

We have a strict return policy to ensure quality. If you return an item that does not meet our conditions, unfortunately the amount will not be refunded.